**Winngoo – Digital Platform & E-Commerce Solutions**
Worked on multiple web and mobile solutions including Gift Cards, E-Signature, Membership, Rewards, and Admin modules. Gathered requirements, prepared functional documentation, coordinated with development and QA teams, and supported testing and releases.

**Healthcare – EHR/EMR Solutions**
Worked on healthcare-related requirements and workflows, supporting business analysis, documentation, stakeholder discussions, and UAT activities. Gained exposure to healthcare standards such as HL7/FHIR and Medicare/Medicaid processes.

**CRM & Business Process Solutions**
Worked on CRM-related projects involving lead management, pipeline tracking, follow-ups, and activity management. Gathered requirements, mapped business processes, and coordinated with technical teams to deliver solutions.

**Finance & Payment Solutions**
Worked on payment-related workflows and validation processes, including requirement analysis, process documentation, stakeholder coordination, and UAT support.

**Web & Mobile Applications**
Worked across multiple web and mobile projects, creating user stories, process flows, use cases, acceptance criteria, and functional requirements while coordinating with cross-functional teams.